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Refund Policy

Refund Policy

Last Updated: June 2026

Thank you for choosing Clearly Education.

Clearly Education provides immediate access to digital, AI-powered educational tools and services. Because access is granted instantly upon subscription or purchase, we maintain the following refund policy.

1. Digital Services

All subscriptions, memberships, credits, and digital services provided by Clearly Education are generally non-refundable once access to the platform has been granted.

By purchasing a subscription or membership, you acknowledge and agree that:

  • Access to digital services is provided immediately upon successful payment.
  • AI-generated educational tools become available for use immediately.
  • Use of the platform constitutes acceptance of this Refund Policy.

2. Subscription Cancellations

Users may cancel their subscription at any time.

Cancellation:

  • Prevents future subscription charges.
  • Does not provide a refund for the current billing period.
  • Allows continued access to the platform until the end of the current paid subscription period.

No partial refunds or pro-rata refunds are provided for unused subscription periods.

3. Exceptional Circumstances

Refund requests may be considered at Clearly Education’s sole discretion in exceptional circumstances, including:

  • Duplicate payments.
  • Accidental multiple subscriptions.
  • Technical issues that prevent access to the platform and cannot be resolved within a reasonable period.
  • Billing errors caused by Clearly Education.

Any approved refund will be assessed on a case-by-case basis.

4. Non-Refundable Situations

Refunds will generally not be provided for:

  • Change of mind.
  • Failure to use the service.
  • Dissatisfaction with AI-generated content.
  • Failure to cancel a subscription before renewal.
  • User error or misunderstanding of platform functionality.
  • Unused credits or partially used subscriptions.
  • Lack of technical knowledge or inability to use the platform.

5. Australian Consumer Law

Nothing in this Refund Policy excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law or any other applicable consumer protection legislation.

Where required by law, Clearly Education will provide remedies in accordance with applicable legislation.

6. Contact Us

If you believe you have been charged incorrectly or wish to discuss a billing issue, please contact us:

Clearly Education

Email: admin@clearlyedu.com

We aim to respond to all billing enquiries within a reasonable timeframe.